Health and Disability Commissioner

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Description:


The Health and Disability Commissioner is an independent agency set up to:

  • Promote and protect the rights of consumers who use health and disability services
  • Help resolve problems between consumers and providers of health and disability services
  • Improve the quality of health care and disability services

The Code of Health and Disability Services Consumers' Rights applies to all health and disability services in New Zealand.

Under the Health and Disability Commissioner Act 1994, the Nationwide Health and Disability Advocacy Service provides free confidential advocacy services.

Independent health and disability advocates are located all over New Zealand. Their role is to inform consumers about their rights when using health and disability services and to assist consumers who have concerns and want to make a complaint. They also offer education and training about consumer rights and provider duties to the providers of health and disability services.

More information about advocacy services can be obtained from http://www.hdc.org.nz/advocacy

Areas Covered: NZ Wide

Contact Details:
Contact: Health & Disability Commission
Phone: 0800 11 22 33
Fax: 09) 373 1061
Address: Level 10, 45 Queen Street, Auckland
Email: hdc@hdc.org.nz
Website: www.hdc.org.nz

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